Patient information
The practical details.
A place for the small things you may want to know before exploring the request journey.
Access & communication
The illustrative layout uses a level entrance, an uncluttered route to reception and space beside the seating. These are example design intentions, not verified facilities at a real address.
In the form, choose “Step-free information”, “Communication information” or “No preference”. No explanation of your circumstances is needed.
Instructions are written in plain text. You can use the form with a keyboard, enlarge the page or complete it without JavaScript.
Try the accessible sample form →
Arrival & sample hours
York is the illustrative setting. There is no visit address, telephone line or operating practice. The sample calendar runs Monday to Friday, 09:00–17:00, with a 12:30–13:30 break.
If you return to the demo in the same browser, your request list is available for up to 24 hours. Clearing browser cookies removes access to that session.
Open your current-session requests →
Changing your plans
Open a receipt to change its preferred time or cancel it. A changed preference becomes a new pending sample request; it is not a confirmed booking.
There is no cancellation fee. You can also remove all of your current demo data from the request page.
Six useful answers
How does the sample booking work?
Choose an appointment type and a preferred time, then use the sample contact details. Your receipt says “Sample request received”. No real appointment is arranged.
Where should I arrive?
There is no operating practice or visit address. York is the illustrative setting for this design. The sample arrival sequence is welcome, a short orientation and the appointment itself.
Can I ask about access?
Choose “Step-free information” or “Communication information” on the form. These are fixed demo choices, not a way to disclose a disability or medical information. Read the access section for the example layout.
Will I be charged?
No. Fees are illustrative and there is no payment form, charge or payment provider. The amount on your receipt is a sample fee only.
Can I change or cancel a request?
Yes. In the same browser session, open your receipt to change the preferred time or cancel. A changed request returns to “Sample request received”. Cancelling again leaves it cancelled.
What happens to my details?
Sample contact, appointment choice, access preference and status history are saved on this demo’s server for up to 24 hours. Use “Clear my demo” to remove your session’s data sooner. Nothing is sent to a practice.